Switch Hits Phone Numbers and Emails

Customer Service Number:

  • (716) 822-8255

Switch Hits Email:

General Info
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PissedConsumer Club

Contact Information

Switch Hits Website:

Switch Hits Help Center:

Corporate Office Address:

Switch Hits
3780 Hoover Road
Buffalo, New York 14219-2302
United States

Switch Hits Customer Service Reviews

1.5 / 5
Poor
Santa Maria W
Customer service issues, false advertising
stars-rating stars-rating stars-rating stars-rating stars-rating
2.1

Switch Hits delivered the product in a very timely manner and I love it. There has been no response to my complaint re: lack of advertised sale price.

There was a 20% sale advertised, however, sale code was not accepted when I placed my order.

The customer service phone number/email is bogus.
I really like the products, however, false advertising is a serious issue that others have complained about. I do not recommend this company!

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Guest-4746804
Unhappy customers

Returned items to company never received store credit provided information to company got response until proof of payment and receipt its been over a month since Ive heard anything back from company. Customer service is very poor still no response

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Summary of Switch Hits Customer Service Calls

64 TOTAL
CALLS
02:48 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Switch Hits?

Shipping and Delivery Question:

  • “Where is my other 2 plates I paid for!!”
  • “Order not received”
  • “Size info”

Product/ Service Question:

  • “Missing item. Damaged item”
  • “Damaged screws”
  • “Damaged shipment”

Return/ Replace Question:

  • “Return items”
  • “I havent received credit for a return”
  • “Returns”

Request for Information Question:

  • “Question about product.”
  • “Special order question”
  • “Looking for a custom plate”

Payments and Charges Question:

  • “Over charged”
  • “Online it will take the discount code”

Other Question:

  • “HAVE YET TO RECEIVE MY ORDER!!!”
  • “Received wrong color on part of order.”
  • “Error in order”

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